Shipping & Delivery Policy

This shipping policy is valid for : The United Kingdom

Below you will find the average delivery time of all our packages:

Delivery Time = Order procession Time + Order Shipping Time

Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time (London)

Order Processing Time: 1-2 Business Days (Monday to Friday)

Order Shipping Time: 4-6 Business Days (Monday to Friday)

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home in the United Kingdom, 100% free. There is also no minimum order quantity required.

Change of Address: 

Customer can change their delivery address by contacting our customer service within 24 hours of placing the order. Once an order is dispatched, the delivery address cannot be changed. These 2 statements work whichever comes first.

Customers are responsible for ensuring their address is correct at the time of purchase

Shipping Cancellation conditions:

If you wish to cancel your order, contact us immediately at info@madison-fashion.com. If the order has already been shipped, the order cannot be cancelled anymore, then you can return it within 30 days of delivery.

Customers may return the product after receiving it, subject to our returns & refunds policy.

Parcels Damaged in Transit:

If you find your parcel damaged in transit, please report is to us within 30 days of receiving the order.

We may require photo evidence of the damaged goods to process your claim.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self-hosted Track Your Order page which you can use to track your package.

Contact

Boutique Name: Madison Fashion
Address: Utrechtseweg 341, Amersfoort, Utrecht, 3818 EL, The Netherlands

E-mail: info@madison-fashion.com
Tel: +31657504071
FAQ: Frequently Asked Questions

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We do our best to reply to your e-mail within 1-2 days.